Capital International Bank - Status Page

All Systems Operational

About This Site

Welcome to the Capital International Bank's system status page.

This page provides real-time updates on the operational status of our key systems and services. We aim to keep our customers informed about any issues or scheduled maintenance that may affect their experience.

Uptime over the past 90 days. View historical uptime.
VELTA Online Banking Operational
90 days ago
99.99 % uptime
Today
Entire Site Operational
90 days ago
99.95 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Bulk Payments Operational
90 days ago
100.0 % uptime
Today
Foreign Exchange Operational
90 days ago
100.0 % uptime
Today
Secure Messages Operational
90 days ago
100.0 % uptime
Today
Statements Operational
90 days ago
100.0 % uptime
Today
Account List Operational
90 days ago
100.0 % uptime
Today
Authorisations Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
99.95 % uptime
Today
Bank Onboarding Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 25, 2026

No incidents reported today.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
Planned Maintenance
Completed - The scheduled maintenance has been completed.
Apr 16, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 20:00 UTC
Scheduled - We will be delivering a set of new improvements during the following maintenance window:

🕔 Start: Wednesday, 15 April 2026 at 20:00 UTC (21:00 BST)
🕘 End: Thursday, 16 April 2026 at 07:00 UTC (08:00 BST)

During this time, VELTA (entire site) and the Mobile App will be temporarily unavailable.

This planned maintenance window will allow us to introduce a new Announcements feature, which can be found on your VELTA banking dashboard. 

This feature has been designed to keep you informed with timely, relevant updates directly within your online banking experience.

 Through Announcements, we’ll share important updates such as:

New features and improvements to your online banking experience

New products or services as they become available

Changes to interest rates or other account‑related updates

General information that may affect your banking services

We appreciate your patience and understanding as we work to improve your experience.
Apr 15, 09:14 UTC
Apr 15, 2026
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026
Scheduled Maintenance: VELTA and Mobile App
Completed - The scheduled maintenance has been completed.
Apr 11, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 17:00 UTC
Scheduled - Scheduled Maintenance: VELTA and Mobile App

We will be carrying out essential system maintenance during the following window:

🕔 Start: Friday, 10 April 2026 at 17:00 UTC (18:00 BST)
🕘 End: Saturday, 11 April 2026 at 13:30 UTC (14:30 BST)

During this time, VELTA (Entire Site) & Mobile App will be temporarily unavailable to all users. Services will be placed into maintenance mode and will remain in maintenance mode until all testing has been completed and the system has been fully verified.

We appreciate your patience and understanding as we work to serve you better.
Apr 9, 14:34 UTC
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