Capital International Bank - Status Page

All Systems Operational

About This Site

Welcome to the Capital International Bank's system status page.

This page provides real-time updates on the operational status of our key systems and services. We aim to keep our customers informed about any issues or scheduled maintenance that may affect their experience.

Uptime over the past 90 days. View historical uptime.
VELTA Online Banking Operational
90 days ago
100.0 % uptime
Today
Entire Site Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Bulk Payments Operational
90 days ago
100.0 % uptime
Today
Foreign Exchange Operational
90 days ago
100.0 % uptime
Today
Secure Messages Operational
90 days ago
100.0 % uptime
Today
Statements Operational
90 days ago
100.0 % uptime
Today
Account List Operational
90 days ago
100.0 % uptime
Today
Authorisations Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Bank Onboarding Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 17, 2026

No incidents reported today.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 14, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 18:00 UTC
Scheduled - To ensure the continued reliability, security, and performance of our services, we will be carrying out essential system maintenance during the following window:

🕔 Start: Friday, 14 August 2026 at 18:00 UTC (19:00 BST)

🕘 End: Friday, 14 August 2026 at 21:30 UTC (22:30 BST)

We do not expect any interruption to service during this period. However, there is a possibility of an interruption to service during the maintenance window. If this occurs, please be assured that our team will be working diligently to restore services as quickly as possible.

We apologise for any inconvenience this may cause and appreciate your patience and understanding.
Aug 14, 12:48 UTC

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

Scheduled Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Aug 8, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 05:00 UTC
Scheduled - We will be carrying out planned infrastructure maintenance during the following window:

🕔 Start: Saturday, 8 August 2026 at 05:00 UTC (06:00 BST)
🕘 End: Saturday, 8 August 2026 at 18:00 UTC (19:00 BST)

During this period, VELTA (entire site) and mobile app will be unavailable to all users. Services will be placed into maintenance mode and will remain unavailable until post-maintenance testing has been completed and the platform has been fully verified.

This maintenance window will allow us to implement infrastructure improvements and perform essential testing to further enhance the stability, performance, and resilience of our services.

We apologise for any inconvenience caused and appreciate your patience and understanding as we continue to improve your banking experience.
Aug 6, 08:49 UTC

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Scheduled Maintenance - Enhanced Transactions Feature Page!
Completed - The scheduled maintenance has been completed.
Aug 6, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 06:00 UTC
Scheduled - We will be carrying out planned maintenance during the following window:

🕔 Start: Thursday, 06 August 2026 at 06:00 UTC (07:00 BST)
🕘End: Thursday, 06 August 2026 at 07:00 UTC (08:00 BST)

During this time, VELTA Online Banking (including the entire site) and the Mobile App will be temporarily unavailable.

This maintenance window will enable us to deliver a range of new enhancements, including an enhanced Transactions History feature page.

Following the update, we will share a separate announcement post with full details of the new features available.

We appreciate your patience and understanding as we continue to improve your banking experience.
Aug 5, 10:02 UTC

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

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